Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, please review the guidelines below.
Eligibility
- Returns and exchanges are accepted within 30 days of the original purchase date.
- All returned items must be brand new, unworn, and unused, with original tags attached.
Packaging Requirements
- Packs and bundled items (including hats, journals, or other items included with the pack) must be returned together in the bag provided for returns. Do not ship back the box the packs come in.
- Smaller individual items may be returned using customer-provided packaging, as long as they are securely packaged and arrive in new condition.
Refunds
- Refunds will be issued once the returned item(s) are received and inspected and confirmed to be in good condition.
- Refunds will be credited back to the original form of payment.
Return Shipping
- The buyer is responsible for return shipping costs.
- For your convenience, discounted return shipping labels are available during the return process.
Return Address
All returns must be shipped to:
640 Grand Ave, Suite B
Carlsbad, CA 92008